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Contact VOLGOO

Contact VOLGOO

For product questions or order support, email support@volgoo.com. We aim to respond within one U.S. business day.

Product fit questions

Include the vehicle model and year, charging inlet, available outlet or planned wiring, and the approximate distance from the power source to the vehicle.

Order support

Include your order number and the email address used at checkout. If an item arrives damaged, incorrect or incomplete, keep the packaging and contact us with photos.

Useful answers start with useful details

Show us the vehicle, power source and parking distance

A photo of the vehicle inlet and outlet location can make product-fit questions much easier to answer.

  • Vehicle make, model and year
  • Connector or outlet type
  • Distance from power to vehicle inlet

Never send passwords, payment details or other sensitive information through the contact form.

Product and order support

Tell us about your charging setup

Include your vehicle, connector, electrical setup and parking distance so we can give a useful answer.

Vehicle details Model and model year
Connector NACS or another inlet
Electrical setup Outlet, breaker or hardwire plan
Parking layout Distance from power to vehicle